Returns & Exchanges

At Renee Cosmetics, we want you to be completely satisfied with your beauty experience; if you receive a damaged or incorrect product, you may return it within 7 days of delivery for a full replacement or refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'My Orders' section to select the items you wish to return and state the reason for the request.

• 2.
  Prepare the Package

  Ensure the products are unused and in their original packaging with all security seals intact to qualify for a successful return.

• 3.
  Quality Inspection

  Once our courier collects the item, our warehouse team will perform a thorough quality check to verify the condition of the cosmetics.

• 4.
  Receive Your Refund

  After approval, your refund will be processed to your original payment method or store credit within 5-7 business days.